What our Customers say...


Michael was attentive, on time, courteous, & professional. He is an asset to your corporation and we would call on you again in the future to assist us if we need.

Mike was very helpful and professional.

Traci is great to work with and genuinely interested in the client's best outcome. She is great to network and always willing to introduce me to someone beneficial to our relationship.

Very professional staff and high quality work. They are trustworthy and reliable. I highly recommend SERVPRO of Scarsdale/Mount Vernon. 

Highly skilled, professional, trustworthy, reliable.

Traci pours her heart and soul into making sure your concerns are taken care of by her team in a thorough, fast, professional manner.

They always do a great job!

Very professional and experienced to handle any unexpected event!

Traci at SERVPRO provided very dependable, efficient and fast service when needed at my friends house.. She is so helpful with any issue that may be needed with any services.. If she is not able to provide a service she will help you figure that out to.. A great advocate for any service need.. Thank you Traci..

They are quick to respond to an emergency, and they bring along enough manpower to do the job. I found them very knowledgeable. They will be my first choice to contact after any emergency situation.

I highly recommend this service! After a chimney fire SERVPRO did everything in their power to restore our house back to normal. Kevin and his crews were great! Very responsive and supportive.

Traci Burrows is a rarity. She is professional and hands on in every respect. I've had the pleasure of knowing her, networking with her, and learning about her business ethics, mission, and process. I can sincerely recommend her in every respect. 

I am very impressed by the service provided by the team at SERVPRO.  They arrived very quickly and got started on getting the water off the floor and dried up quickly to help prevent to much damage.  The damage we had they took care of and rebuilt back to normal.  Great work.

The team at SERVPRO was very professional and polite.  I couldn't have asked for a better experience during this hard time.  They cleaned up and ensured our belongings were boxed up and put in storage during the rebuild. 

SERVPRO was excellent to work with.  After we called they were quick to arrive and started the process.  I am very impressed with the services offered from the company. 

SERVPRO did a great job helping us clean up during this tragic time.  They were very caring and helped us get our home back to normal quickly.  They were very professional and worked with our insurance company to make sure we didn't have to worry about anything.

We couldn't not have asked for better service from a great team.  They were very knowledgeable and did great work. They were very caring and made sure our business was still up and functioning. 

SERVPRO provided a great experience with our restoration emergency.  We were referred to from a friend and we would defiantly refer them to any of our friends or family.  Thank you for the service.

SERVPRO was fantastic to work with.  They provided us with great customer service and very polite.  They always arrived on time and stayed until the job was done.  They never left anything undone.  Thank you for a great experience. 

SERVPRO was very professional and polite.  We could not have asked for a better experience.  The team was caring and treated our home as if it was their own.  Thank you!

SERVPRO was a great company to work with for our restoration needs.  They arrived quickly and began clean up.  They took all the work off our hands and we didn't have to worry about a thing. Thank you for a great experience. 

SERVPRO did a great job in ensuring we could keep our business up and running.  They were very polite and caring.  Thank you for the great services. 

They did a wonderful job at clean up and reconstruction of our bathroom.  They were very professional.  The service was great!

SERVPRO was very professional and polite.  They were knowledgeable about all the work done.  We would recommend to any of our family and friends. 

By far the most professional team around.  We couldn't have done the work without them.  They were very polite and prompt. 

The team at SERVPRO did an excellent job.  They were very professional and polite.  The job looks great!

We had a wonderful experience with services provided by SERVPRO.  They were very prompt and polite.  I couldn't have asked for anything better.

We were very blessed when SERVPRO arrived to our home for clean up.  They helped turn a tragic time into a easier process.  The work was great!

SERVPRO was very professional and polite.  They did a great job throughout the entire process. Very respectful. 

SERVPRO did an excellent job!  Very caring and respectful team. We would recommend to all our family and friends.

SERVPRO was  great to work with!  They were very polite and professional. Thank you!

Great people to work with! Understands your sense of urgency. SERVPRO team was very responsive and thorough for our flooded office in the Village of Scarsdale. Super service!

Great company to deal with because of their caring after a bad fire in our new kitchen, and the great people they have working for them. The team is very efficient, neat and caring.

Very neat, courteous and prompt! Staff and crews were a pleasure to do business with and did a great job after our storm surge water mess in our home from the Bronx River!

Very good service! Thank you for your professional attention to my flooded apartment after our building had frozen pipes and leaks. As the Board president for our shareholders, I was very impressed and have the SERVPRO Scarsdale number in my cell phone now, for future.

Forrest and Hillary Sheperd's SERVPRO of Scarsdale...was outstanding in professional services and integrity. I'll highly recommend Forrest and SERVPRO of Scarsdale/Mount Vernon in the future for any mold or mildew issue, or even flooding. I'll give their name to all of my friends in the Bronxville community.

Super -- nice team of guys! Very knowlegable and friendly and helpful, during our hurricane cleanup!

SERVPRO Scarsdale was very professional and we would recommend this franchise to friends, family and others for any flood cleaning, or a fire God forbid. We had a flooded lobby. They were on time and very understanding, so our Super is now scheduling quarterly cleaning for common areas in our apartment building.

Very neat, courteous -- prompt. A pleasure to do business with on our commerical fire issue. The best!

Our Board was called about an odor in a Coop owner's apartment, so we went in and found it was coming through a vent. After knocking on doors, we discovered that a tenant in one apartment had passed away. It had been days and there was quite a mess. Kevin and his workers cleaned up after the coroner and we are very grateful, especially the neighboring apartment owner. Thank you SERVPRO of Bronxville, in Westchester...

We manage several schools in our district, including Scarsdale Middle School. It has old stains on the polished stone walls and floors. After SERVPRO Scarsdale came through and we tried Muric Acid, we identified it as juice and hair product spills from students. A big help from the pros, thanks Forrest & Kevin!

This is to thank Hillary Sheperd for speaking at our recent Emergency Management Preparedness meeting. Her family company is a big help in our community and we learned about her work in the Federal government on Hurricane Disaster response & Presidentially Declared storms like "Sandy." Thank you, SERVPRO!

Our frozen pipe leak and flood nearly ruined the holidays, but Julieann and Kevin saved the day. We had family coming for the New Years holiday and SERVPRO Scarsdale sent the best crew. Super clean finished basement!

Our partners own a multi-use residential building in the city. The street level deli caught fire, was badly damaged and complete gut. Forrest's SERVPRO of Scarsdale Mount Vernon came through. We had several units and a common area with smoke damage. He general contracted the cleaning and rebuild after the fire and water issues and even the board up required by the City/ Great Company to call on in Westchester.

A bad storm caused a blackout and our sump pump failed and then our basement flooded. It had a few feet of water in it in just minutes. SERVPRO of Scarsdale and crew got to our home in the storm and began work immediately. This was such an overwhelming situation and we were so impressed with how hard they worked on a cleanup. Robert and the crew did an amazing job.

We had a family tragedy at my sister's home -- her husband. It was a horror that the family could not or should not have to see / cleanup. I cannot say enough about SERVPRO of Scarsdale Mount Vernon, from the first call to the last cleaning effort. Their discreet, considerate staff came in suits, gloves and with gentle communication. They made our tragedy a bit better by leaving the home clean and sanitary, in a courteous way. Thanks Kevin, Julieann and Robert!

After a recent wind storm in this area, trees and a lot of rain fell on and around our family house. Great service that they provide for customers. Very professional, and pleasant to deal with.

We recently had a flood in our small business. The gentlemen sent from SERVPRO of Scarsdale - were very professional, dedicated and hard-working. We could not have asked for a better crew and will definitely recommend them.

Our experience was not a pleasant one, due to our flooded house, somehow Rob, Gregg & Julieann calmly & professionaly took the reins and saw us through our disaster! They were considerate & respectful of all items, no matter how small, injecting a bit of humor, too. We couldn't be more pleased with the outcomeand how we were kept informed thoughout the ordeal.  Thank you so much, SERVPRO Scarsdale, you are an awesome team!!